Reference

Terms Conditions That Govern Your Account

These terms set out the rules that apply when you open an account, make deposits through DANA, OVO, or GoPay, and access any part of the d300m lobby — available where local law permits.

Applies to all account holdersCovers DANA, OVO & GoPay transactionsJurisdiction-dependent accessUpdated when policy changesContact us for any clarification
d300m Terms Conditions That Govern Your Account
ACCOUNT SECURITY

How We Protect Your Account & Data

Data Handling

We collect only the information needed to operate your account — registration details, transaction records for DANA, OVO, and GoPay, and session data. We do not sell your personal data to third parties.

Cookie Policy

Cookies keep your session active and help us understand how the lobby is used. You can manage cookie preferences through your browser settings; disabling them may affect account functionality.

Account Security

Each login is verified via OTP sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately — we can freeze your account within minutes.

Data Retention & Requests

We retain account and transaction records as required by applicable regulations. To request a copy of your data or ask for corrections, contact support with your account ID and we will process it promptly.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Our team handles terms-related questions around the clock, including queries about account restrictions and policy updates.
Email Support Send a detailed message to our support address for written clarification on any clause. We aim to respond within one business day for account and policy matters.
Account Help Centre Log in and visit the Help section to find answers about your rights under these terms, how to request account changes, and how to flag a dispute with our team.

Common Questions About These Terms

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay on your account is governed by these terms, including the verification steps we require before funds are released.

We send a notification to your registered account before any material update takes effect. Continuing to use your account after that notice means you accept the revised terms.

Yes. Contact our support team with your account ID and a data request. We will provide a summary of the personal and transaction data we hold, in line with applicable local regulations.

Local law takes precedence. If a specific clause cannot be enforced where you are located, that clause does not apply to you, but the rest of the terms remain in effect for your account.

Open a live chat or email our support team with your account ID and the transaction reference. We review disputes and aim to provide a written response within two business days.

Access depends on whether d300m services are permitted under the laws applicable to your location. Players in Depok and across Indonesia should confirm local eligibility before opening an account.